How To Fire Your Current Web Design Agency And Find A Better One |
Posted: September 18, 2019 |
It happens. You create a website only to realize that the relationship with your website agency isn’t fit. Or,your siteisn’t performing as expected. You need to know how tobreak up with your website design company and regain control of your site. So, how do you successfully migrate from your current agency to a new one? In this article, you’ll find everything you need to know to make the exercise a success. Here are the primary signs that something is amiss with your agency. If you notice any of these signs, start shopping around for a new web design agency. a) If your web agency is not being transparent.b) If the agency offers evasive answers to your queries.c) Where the web agency is unresponsive- cannot answer your calls or emails.d) The agency doesn’t offer any maintenance service.e) Doesn’t give detailed project scopes when you need them.f) Doesn’t allow you to update your website.g) Deliberately overcomplicates issuesh) Is pursuing their interests, not yours.So, are you ready to make the switch? Well, the priority should be protecting what you’ve built online to date. Here’s what you need to do to accomplish this. 1. Find a Replacement before Notifying your Current Web AgencyYes, you’re angry and frustrated. But this isn’t the right time to react. Remember, your web designer may take it personally and go on the offensive. You don't want to get into this battle as you’ll lose. Or it may cost you more money than it’s worth. So, discreetly find a replacement before confronting the issue. 2. Protect the Website before Alerting the Web DesignerBefore firing your web designer, ensure you have access to your site. Here is what you need to do. i) Review any active contract you have with your web designer.j) Take control of your web domain name.k) Have a plan to ensure a seamless transition with minimal surprises and zero downtime.l) Acquire access to the website code and database.m) Make sure you have “Manage Users” access on Google Analyticsn) Document all the plugins and third-party systems on your site to ensure they're in your name.o) Have a competent web designer to manage your site.3. Fire Your Web DesignerNow, you’re ready to fire your web designer, what’s next? Be professional. Yes, you may not love their work, but remember they’ve invested a lot of time and energy in your project. Approaching the issue with compassion acts to smoothen the transition process. Further, ensure you’ve paid all the pending invoices. 4. Get the Top-Notch Web Design Team You DeserveYour site is your digital face to the world. It allows you to tell your story and convert leads to customers. With this, you cannot afford a digital agency that underperforms, unavailable or dishonest. If you’re in this situation, it time to move and search for a competent agency. One that offers the support and services that you need. Use the above tips to reduce the transition risk.
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